Genesys Composer 8.0

Genesys Composer is a visual application design tool for creating, testing, and deploying customer self‑service and contact center interactions. It provides a model‑driven environment to build IVR call flows and related business logic, supporting speech recognition and DTMF, and leveraging standards such as VoiceXML and SCXML. Composer streamlines development with drag‑and‑drop building blocks, integration to web services and data sources, and built‑in tools for simulation, debugging, and packaging for production within the Genesys ecosystem.

Key capabilities:

• Visual flow editor for IVR and self‑service applications
• Support for prompts, grammars, ASR/TTS, VoiceXML, and SCXML
• Integration with REST/SOAP services and databases
• Simulation, debugging, and deployment tooling
• Reusable components and version control to speed delivery and maintain consistency

Genesys Composer is developed by Genesys Telecommunications Laboratories, Inc.. The most popular versions of this product among our users are: 8.0 and 8.1. The name of the program executable file is Composer.exe.